Privacy Policy

Last Updated: August 31, 2025

SecondHandCell ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information from you such as your name, email address, postal address, phone number, and payment information (e.g., Venmo, Zelle, or PayPal details). We also collect information about the device you are selling, including its model, serial number, and condition.

How We Use Your Information

We use the information we collect to: process your transactions; send you shipping kits and communicate about your order status; process payments; respond to customer service requests; send you marketing and promotional communications, with your consent.

Data Security and Wiping

We implement a variety of security measures to maintain the safety of your personal information. All devices sold to us undergo a certified, multi-pass data-wiping process to ensure your personal information is professionally and permanently erased.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as shipping carriers), so long as those parties agree to keep this information confidential.

Your Consent

By using our site, you consent to our website's privacy policy.